With access to millions of first party data points, banks and fintechs have the potential to help consumers take control of their finances, and better their financial position....
Thomas Purton:
Customer loyalty and trust is paramount when it comes to delivering high-quality financial services experiences. After all, your Net Promoter Score (NPS) is a powerful metric not...
With the paradigm shift towards hyper-personalised financial experiences and digital journeys that delight, financial institutions are under pressure to create genuinely tailored...
Traditional banking models can cause a headache for consumers and institutions alike. For instance, while forgotten direct debit payments can be frustrating for customers it can...
In today's world, it's becoming increasingly difficult for customers to stay ahead of their finances. With the cost of living increasing, it's becoming more challenging for...