Automate banking operations and consumer finances with agentic models
What is agentic banking?
Agentic banking is the use of AI throughout a bank’s operations to autonomously turn objectives into actions – creating operational efficiencies in the middle and back office while delivering a premium, tailored customer experience at scale.
Laying the groundwork for banking agents, Bud’s AI-powered data and action management analytics platform now includes:
Proactive insights: Automated translation of business objectives into segments, driving personalization capabilities and pushing actions and insights into workflows.
Action tracking: Integrated across your institution for automated execution tracking, impact measurement and creation of subsequent actions.
How does our agentic platform work?
Our agents build on customer context, derived from our existing data intelligence platform.
Customer insights models
Create highly accurate, deep customer insight and context.
Accessible data platform
Enable colleagues and automated agents across the bank to access and act on customer insights.
Agent framework
Provides coordination and orchestration between autonomous agents for maximum efficiency.
Applications of financial services AI agents
AI Agents will be deployed across the banking IT estate and, in many use cases, the agents will require customer context or financial data.
Our agentic platform capability can be configured to customize workflows in systems that perform specialized tasks within the bank.
Customer LTV monitoring
Continuously track customers’ lifetime value, identify trends in financial activity from relations with other businesses to macroeconomic conditions, and trigger relevant actions.
Personalized consumer insights
Continuously deliver personalized insights and recommendations based on the understanding of each customer in conjunction with bank strategy, focusing on a tailored approach that combines personal preferences, high-impact consumer actions and individualized offers.
Consumer finances automation
Translate individual financial objectives into actions on behalf of the customer, ranging from ensuring sufficient cash flow to meeting goals such as credit score maximization, debt repayment or long-term financial fitness.
Credit and consumer risk management
Improve risk and lending operations with data-driven insights, backed by an up-to-date understanding of each customer and executing on scenarios ranging from pre-approvals to preventing delinquencies.
Intelligent product orchestration
Continuous customer profile tracking to identify the optimal products to improve cross or up-sell opportunities.
Transaction fraud and AML
Augment existing workflows with data-driven actions based on the understanding of real-time customer activity and irregularities or suspicious behaviors – all while reducing false positives, enhancing security and fostering trust.
Automated reporting
Streamline the generation of reporting data to ensure that relevant information is provided in a timely manner and to minimize administrative burdens by bridging the gap between policies, documents and available datasets.
Marketing tracking and optimization
Inject relevant insights into ongoing and planned marketing campaigns and systems, starting with high-level objectives and ending with automatically adjusting results tracking.
Talk to our leadership team about your AI strategy
* Bud's technology on display will be subject to a collaborative configuration and compliance process before deployment