Case Study

Discover how Bud helped enhance customer experience and reduce operational costs for Kroo

By integrating with Bud, Kroo has been able to allow customers to make quick and easy payments that don't require entering card details. Since launching this solution, Kroo have processed 40,000+ payments through Bud pay.

“Bud has helped us improve our customer experience by offering the option to add money to their account through Open Banking. With a seamless journey they can move money into their Kroo current account and start earning interest straight away."

Daniela Padilla Vivero
Senior Product Manager, Kroo

Problem 

Kroo is looking to change banking for the better; offering a checking account, overdrafts, deposit protection and zero fees on spending abroad. In order to make this proposition seamless and customer-centric, Kroo want to enable customers to credit their account and make peer-to-peer payments quick. 

With traditional banking payments, customers need to use banking provider’s own channels, meaning additional steps, time and friction.

Solution

In order to improve the payment experience for their customers, and also save on operational cost and complexity, Kroo have integrated Bud Pay which uses Open Banking rails to allow customers to make quick and easy payments that don't require entering card details.

Since launching this solution, Kroo have processed 40,000+ payments through Bud Pay.

Want to know how Bud can enable quick and easy payments? Get in touch today!

Industries

Banking, Loans

Goals

To change banking for the better

Products used

Assess

Our lending lifecycle management and credit risk solution

Improved customer experience
Reduction in operational cost