Engage
Hyper-personalised digital banking

Hyper-personalised banking, built into your app

Engage turns every customer’s financial data into a digital experience that feels made for them. With AI-powered Intelligent Search, proactive Action Cards and a weekly summary of their money, customers can truly understand their finances and how to improve them.

AI-powered Intelligent Search
Dozens of ready-to-embed widgets
API integration ready
Complete portfolio of PFM features
First-party data & aggregation ready

Trusted by over 400 institutions globally

The problem

Most banking apps are a utility: opened when customers have to, and closed as soon as they can

For most customers, the entire banking relationship consists of checking their balance and paying their bills. The data in your app could help them understand everything from a single purchase to next month’s cash flow, and give them a reason to come back. Instead, the moment passes, and with it the chance to advise or offer something better.

47%

Of customers check transactions in their banking app at least once a day (Bud research)

72%

Wish their bank gave them more information about their spending habits (Bud research)

Engage turns every login into a conversation about their finances.

Proactive by design

Engage doesn’t wait for customers to go looking. It tells each customer what matters, sums up their week and puts every feature one tap away.

Tell your customer what matters, before it happens

Action Cards turn Bud’s insights into short, prioritised prompts: top up before a payment fails, check a duplicate charge, review a price rise. Each one says what happened and what to do next.

  • Dozens of ready-made card types, from “you might miss a payment” to late income and suspected duplicate charges
  • Ranked individually based on the customer’s priorities, and re-ranked as they engage. Customers can also turn off any cards they don’t want
  • Add your own offers and messages as campaigns from Drive, with impressions and engagement tracked

A personal summary, every week

Insight Summary turns last week’s finances and the week ahead into a short story customers tap through, like the stories they already know from social apps.

  • Picks what’s worth highlighting for each customer from 20+ insight types: income, top categories, price changes, budgets, bills coming up
  • Webhooks tell you when a new summary is ready, so you can bring customers back with a push notification
  • Built-in feedback on every insight, so the story keeps getting more relevant

The embeddable money management features your customers expect

A library of features covers everyday finances: Accounts, Spending Analysis, Budgets, Savings Goals, Recurring Payments and Net Worth. These compact tiles bring the most useful numbers to your home screen, and allow customers to dive into the full details when needed.

  • Accounts, Balances Over Time, Spending Analysis, Budgets, Savings Goals, Financial Calendar, Recurring Payments, Net Worth, plus Intelligent Search, Action Cards and Insight Summary
  • Widget Tiles: glanceable, insight-first cards sized for a home screen or dashboard
  • Styled to your brand: colours, font, light and dark mode, and built to WCAG 2.2 AA

Not another PFM dashboard

Traditional personal finance management shows customers charts of what has already happened. Engage understands each customer’s financial position, looks ahead and tells them what’s about to happen, creating a personal experience.

Your data + open banking
→
Enrich
→
Customer models
→
Engage experiences

Built on a deep understanding of transactions

Bud’s Enrich models clean and label every payment with category, merchant, logo, location and regularity, trained on more than 50 billion transactions.

Refined for every customer

Advanced models then build a picture of each person: income, bills, subscriptions, spending patterns and what’s likely to happen next.

Proactive, not reactive

Engage spots a missed payment, a price increase or a late salary as it happens, and tells the customer what to do – personalised by what matters to them.

A modern experience out of the box

Intelligent Search, story-style Insight Summary and glanceable Widget Tiles, designed with best-practice UX in mind, accessible and styled to your brand.

Results
76%

Upsell success with Bud-powered experiences, against 49% with business as usual

60 → 83

Customer NPS with Bud’s money management insights (TotallyMoney)

TotallyMoney

18%

Increase in average daily app sessions (Jaja)

Jaja

68%

More interactions from customers who connected accounts from several providers (First Direct)

First Direct

42%

Of users would be very disappointed to lose their money management features (Zopa)

Zopa

“We believe financial clarity should be simple and efficient for our customers. By partnering with Bud, we’ve transformed raw transaction data into meaningful insights that empower our customers to better understand and manage their spending.”
Francesco Di Costanzo, CEO, Jaja Finance
Read the Jaja case study

Launch with widgets, go deeper with APIs

Embed widgets

Add any widget to your web or mobile app with a secure, per-customer URL. Theme it to your brand, with light and dark mode, and follow our UX best practice from day one.

Widget docs →

Build with APIs

Use the same insights, Intelligent Search and Action Cards in your own UI. Webhooks tell you the moment an insight fires or a summary is ready.

API reference →

Any data source

Stream or batch your own transaction data to Bud, add open banking data through Bud Connect, or combine both for a complete view of each customer.

SOC2 Type 2 certified
ISO27001 certified
99.99% uptime SLA
Widgets built to WCAG 2.2 AA
Light, dark and your brand

Frequently asked questions

What is Bud Engage?

Engage is Bud’s suite of hyper-personalised digital banking experiences for banks, credit unions and fintechs. It includes Intelligent Search, Action Cards, Insight Summary and a library of money management widgets, all powered by Bud’s transaction enrichment and available as widgets or APIs.

Is Engage a PFM (personal financial management) tool?

Engage covers everything customers expect from PFM: Spending Analysis, Budgets, Savings Goals, Financial Calendar, and goes further, with AI-powered Intelligent Search, proactive Action Cards ranked for each customer and a weekly Insight Summary. Think of it as the next generation of PFM, built to drive engagement and revenue for the bank.

How does Intelligent Search use AI?

Intelligent Search combines semantic search with large language models to understand what a customer is asking, then answers from their own enriched transactions. Every insight links to the transactions used to calculate it, so answers are always explainable.

Can we add our own messages to Action Cards?

Yes. Beyond the ready-made card types, you can create your own cards as campaigns in Drive – choosing the audience, priority, content and trigger – and track impressions and clicks for each one.

Can Engage match our brand?

Yes. Widgets can reflect your brand, and support light, dark and system modes. If you want full control of the design, build your own interface on the Engage APIs.

What data does Engage need?

Transaction and account data. You can send your own data to Bud in real time or in batches, connect external accounts through open banking with Bud Connect, or use both.

Does Engage work in our mobile app?

Yes. Widgets load in web and native apps through an iframe or web view, and every feature is also available by API if you prefer a fully native build.

Are the widgets accessible?

Every widget is built with WCAG 2.2 AA in mind, including screen reader support, keyboard navigation, sufficient colour contrast and support for up to 400% zoom.

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