Intelligent Search

Evolve the digital banking experience with our AI-powered transaction search feature.

[data-wf-bgvideo-fallback-img] { display: none; } @media (prefers-reduced-motion: reduce) { [data-wf-bgvideo-fallback-img] { position: absolute; z-index: -100; display: inline-block; height: 100%; width: 100%; object-fit: cover; } }

In-app conversational banking

A new, GenAI-powered way for consumers to interact with their bank using natural language queries.

GenAI banking

The latest GenAI technology built on a foundation of AI-powered transaction intelligence.

Reduce disputed transactions

Cut contact centre queries about transactions that your customers don’t recognise.

Smarter search

AI powers both search results and understanding, delivering more intuitive and precise answers.

Ask: “How much does my car cost me?” and AI-driven search and understanding will reveal and summarise transactions for leasing, fuel, repair costs and so on.

Consumers get a full financial picture, instantly.

Make operational savings

Intelligent Search helps banks cut down on inbound queries to contact centres by providing clarity on unrecognised transactions.

With >75% of consumers spotting unknown charges, Intelligent Search delivers answers before they ask.